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HomeFitnessPeloton Just Announced Another Massive Recall After Reports of Injuries

Peloton Just Announced Another Massive Recall After Reports of Injuries

The Consumer Product Safety Commission said in a news release that roughly 833,000 bikes, which includes every unit of the model that was manufactured from 2019 to 2022.
The company received three reports about the seat post, and the CPSC is urging consumers to stop using the product immediately. Peloton is offering free posts that can be installed at home.
The first time the seat post caused issues was in May of 2023. The company recalled 2.2 million of its base Bike model, accounting for every unit ever sold at that point. At that time, Peloton had been informed of 13 injuries from a total of 35 reports of the seat post breaking mid-ride and coming apart from the bike.
The faulty parts cost $40 million to replace, and around 15,000 to 20,000 people paused their monthly subscriptions.
CEO Peter Stern, who stepped into the role in January, has been working to push the company past the issues it’s faced. Since it was founded, Peloton has announced five recalls between its bikes and treadmills. Fluctuating consumer dynamics, like the move away from home workouts after the pandemic, have posed challenges too.
At the start of October the fitness company made a move to increase sales after undergoing a period of restructuring. Peloton announced that it was revamping its equipment and raising the prices of its products and all-access membership.
“We sell over 60 percent of the units across the whole year [during the holidays,]” Stern said. “We’ll get a pretty clear sense of whether we’re hitting the mark in the next few months based on new people that we attract with this cool new stuff, and how we impact the behavior of existing members.”

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